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No withdrawal allowed
Logged: 30 Mar 2014 10:06 by Stacy W. against Springbok Casino
Springbok Casino
20 Sep 2014 16:22
Resolved
Good DayI signed up with springbok casino and redeemed the no deposit bonus.With that no deposit bonus I thought I was lucky and won R7000.00 On calling Emma in the support contact centre she told me I would only be able to withdraw after wagering/betting R 800 of my winnings. When I had done so my so called `winnings` dissappeared down to R500.00.Why is it called play for real money when you arwe unable to withdraw your winnings? Stacy W.
30 Mar 2014 10:06
New Complaint
Hi Stacy. It is very important to read the wagering requirements when accepting a bonus at an online casino. Most people don't and this is when issues arise. regards GA Team Springbok Casino
20 Sep 2014 16:22
Resolved

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